TrustFord Car and Transit Centre - La Grange, Guernsey
Saint Peter Port
Abierto
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Doyle Road, GY1 1RD, Guernsey, GB
Contactos teléfono: +44 1481 724025
Sitio web: www.doylemotors.co.uk
Latitude: 49.457676, Longitude: -2.545614
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Shaun Broughton
::The shop and fuel pumps are great and its late opening hours really work for me.
Tracey Owen
::A handy garage.cash machine .also petrol n stays open a lot when others are not.
William Bisson
::Handy location for a convenience store but lacks variety of beverages, no minimum spend on card, has an ATM. Bit tardy looking petrol pumps.
Laura Mascherucci
::Very pushy with the customers when your looking at cars. Get annoying to the point I'd rather not buy from there
Michelle Perkins
::We bought a brand new HRV from Doyle's back in January. From the moment we had the car the computer system would freeze, sensors would come on telling you you are reversing into something despite driving down the west coast at 35mph and it would restart itself continuously. Sometimes 7 times within 40 minutes! Although not a huge problem we thought a brand new car would be faultless. We rejected the vehicle within the first 14 days but Doyle's said as it did not effect the driving of the car it wasn't possible to return it. Instead they tried multiple updates which made no difference whatsoever. After 8 months and no sales of good act to help us in Guernsey, we finally got Honda Uk to agree to buy the vehicle back off us, although this was at a £2000 loss! Doyle's were disinterested in the whole situation. Pierre (the MD) laughed at us down the phone and said if this ended up on Facebook they would end all communication with us. Jeremy the service manager was extremely rude and when we asked for a replacement vehicle he told us to stop being ridiculous. Jon at the service desk just didn't seem to know what was going on. When asked if they have had this problem before the response was 'not really'. After speaking to Honda it appears this fault is common on a lot of their cars as this is why they couldn't offer us a replacement. Mike the mechanic asked us to film each time the computer went wrong. We did this and emailed it to Mike only to find out that he didn't have a program to view the videos on! The only person who tried to help has now left Doyles. We were really disappointed as we thought Doyle's were known for selling good cars (Hondas) and offering good customer service. We accept you get faulty cars but when this happens you expect the service to put it right and we really didn't receive this. After taking advice from an advocate he advised us to take what Honda were offering us and part ways. He also mentioned his friends were having the same issues with their Honda! would never buy another car from them again as there is no customer service!